RepairShopr

Who RepairShopr Is Right For

RepairShopr suits computer repair shops, phone repair shops, appliance repair operators, watch repair, small-electronics repair, and consumer-electronics service businesses that want ticket management plus invoicing plus customer CRM plus inventory plus integrated payments on one repair-shop-focused platform.

The ideal buyer is a 1-50 technician single-location or multi-location repair shop running mixed walk-in and mail-in repair tickets with predictable invoicing. Core flow covers customer intake, ticket triage, parts allocation, repair completion, invoicing, and payment.

It is overkill for solo home-based repair operators (use Square Invoices or QuickBooks Self-Employed) and underbuilt-by-comparison for MSP IT service operators needing full RMM plus PSA at ConnectWise Manage or Autotask PSA scale.

RepairShopr vs Syncro, Tekmetric, and CRMRunner

Syncro (same parent vendor Syncro Technologies) wins on MSP RMM plus PSA depth for IT service operators. Tekmetric wins on automotive repair shop specialisation. CRMRunner wins on broader field service CRM features.

RepairShopr wins on consumer-electronics-repair-shop specialisation, predictable Starter at $59.99/year for solo operators, tiered pricing for single-location to multi-location, native QuickBooks and Xero accounting integration, and Syncro Technologies parent company stability.

RepairShopr 2026 Pricing

RepairShopr is published by Syncro Technologies Inc. Pricing for Repair Shop and Big Chain plans not publicly listed; contact Syncro Technologies sales for tier pricing. Free trial available.

Fees and Limits to Watch For

• Starter ticket cap: 75 tickets and invoices per month; upgrade required beyond.
• Per-location billing: Repair Shop plan covers 1 location with 10 users; Big Chain covers 2+ locations.
• Payment processing fees: integrated payment processing carries Syncro Technologies card transaction fees.
• Annual billing: Starter at $59.99/year requires annual commitment.
• Syncro Technologies parent: RepairShopr and Syncro share parent company but are distinct products.

Integrations

• Accounting: QuickBooks Online, QuickBooks Desktop, Xero.
• Payment processing: Square, Stripe, PayPal, Authorize.net via integration.
• Email marketing: Mailchimp, ConvertKit via Zapier.
• Communication: Twilio for SMS notifications.
• Shipping: ShipStation, EasyPost for mail-in repair shipping.
• Developer: REST API and webhooks for custom integration.
• Zapier and Make: 5,000+ apps via Zapier connector.

Security and Compliance Posture

RepairShopr ships SSL/TLS encryption in transit, AES-256 at rest, role-based access control, GDPR-compliant data handling, PCI DSS compliance for integrated payment processing, two-factor authentication, audit logs, and US data hosting.

Syncro Technologies as parent operates broader security infrastructure across both RepairShopr and Syncro RMM/PSA products. SOC 2 attestation status not always publicly listed.

Customer Support and SLA

Email and chat support across all tiers. Higher tiers receive priority response.

Seattle-headquartered Syncro Technologies with US support coverage. Knowledge base, video tutorials, and certified RepairShopr partners.

Eligibility and Sign-up

RepairShopr is available globally with primary focus on US, Canada, UK, and Australia repair shops. Sign-up via free trial.

Annual billing for Starter at $59.99/year. Repair Shop and Big Chain tiers via sales consultation.

Mobile App and Customer Portal

iOS and Android apps cover ticket management, customer lookup, invoicing, and payment collection. Web admin fully responsive. Customer-facing ticket status portal mobile-responsive.

Pros and Cons

• Pros: repair-shop-focused workflows (ticket plus invoice plus inventory plus customer), Starter at $59.99/year for solo operators, Syncro Technologies parent company stability, native QuickBooks and Xero accounting integration, integrated payment processing (Square, Stripe, PayPal, Authorize.net), multi-location support on Big Chain, Mailchimp marketing automation integration, native iOS and Android apps.
• Cons: Starter capped at 75 tickets/invoices per month, Repair Shop and Big Chain pricing not publicly published, payment processing carries transaction fees, no native RMM/PSA features (use sibling product Syncro for IT MSPs), SOC 2 attestation status not always publicly listed, narrower brand recognition vs Syncro (sibling) for MSP buyers.

2026 Updates

The 2026 roadmap continued repair-shop-focused workflows, refreshed integrated payment processing (Square, Stripe, PayPal, Authorize.net), expanded marketing automation via Mailchimp integration, added more shipping integrations (ShipStation, EasyPost), and improved native iOS and Android apps for technicians.

What Real Buyers Say

Repair shop owners on the r/computertechs subreddit describe RepairShopr as the credible repair-shop-focused choice when the buyer wants ticket plus invoice plus inventory plus customer on one platform without MSP RMM/PSA overhead.

Praised: repair-shop workflows and Syncro Technologies parent stability. Friction: Starter ticket cap and Repair Shop tier pricing not publicly published.

RepairShopr Alternatives

Field Guide

How to Get Started With RepairShopr

1. Open the official RepairShopr website and start the free trial.
2. Pick Starter ($59.99/year for solo operator) or Repair Shop / Big Chain (custom quote) based on user count and location count.
3. Connect QuickBooks Online, QuickBooks Desktop, or Xero for accounting.
4. Configure payment processing (Square, Stripe, PayPal, Authorize.net) for integrated invoicing.
5. Roll out iOS and Android apps to technicians for ticket and invoice management on the floor.

How to Cancel or Pause

Annual Starter billing cancellable at next renewal. Repair Shop and Big Chain contracts per signed agreement. Data export covers customers, tickets, invoices, inventory, and reports.

Eligibility Checklist

• You operate a computer repair, phone repair, appliance repair, watch repair, or small-electronics repair shop.
• You have 1-50 technicians across 1-10 locations.
• You want ticket plus invoice plus inventory plus customer on one repair-shop-focused platform.
• You can accept annual billing for Starter ($59.99/year) or custom-quoted Repair Shop and Big Chain tiers.
• You do not need MSP RMM plus PSA at ConnectWise Manage or Autotask PSA scale (use sibling product Syncro instead).

Pricing FAQ

• What does RepairShopr cost? Starter at $59.99/year (1 user, 1 location, up to 75 tickets and invoices per month). Repair Shop and Big Chain plans custom-quoted by Syncro Technologies sales for multi-user and multi-location operators.
• Is there a free trial? Yes, free trial available via signup.
• Is RepairShopr the same as Syncro? No. RepairShopr and Syncro are distinct products both published by Syncro Technologies Inc. RepairShopr targets consumer-electronics repair shops; Syncro targets IT MSPs with RMM plus PSA.
• Are there payment processing fees? Yes. Integrated payment processing (Square, Stripe, PayPal, Authorize.net) carries Syncro Technologies card transaction fees.

Bottom Line

RepairShopr is a credible 2026 shortlist option for computer repair shops, phone repair shops, appliance repair operators, watch repair, small-electronics repair, and consumer-electronics service businesses that want ticket management plus invoicing plus customer CRM plus inventory plus integrated payments on one repair-shop-focused platform.

Highlights: Seattle-built Syncro Technologies Inc. (parent) with US support coverage. Repair-shop-focused workflows (ticket plus invoice plus inventory plus customer). Multi-location support on Big Chain. Integrated payment processing (Square, Stripe, PayPal, Authorize.net). Native QuickBooks and Xero accounting integration. iOS and Android apps for technicians.

Pricing: Starter at $59.99/year (1 user, 1 location, up to 75 tickets and invoices monthly). Repair Shop (Most Popular) custom-quoted with 10 user accounts per location, unlimited tickets/invoices, marketing automation, recurring invoices. Big Chain custom-quoted with 10 user accounts plus 2+ locations, multi-location support, advanced reporting. Free trial available via signup.

Trade-offs: Starter capped at 75 tickets/invoices per month. Repair Shop and Big Chain pricing not publicly published. Payment processing carries transaction fees. No native RMM/PSA features (use sibling product Syncro for IT MSPs). SOC 2 attestation status not always publicly listed. Narrower brand recognition vs Syncro (sibling) for MSP buyers.

Shortlist alternatives: Syncro for MSP RMM plus PSA for IT service operators, Tekmetric for automotive repair shop specialisation, CRMRunner for field service CRM features, RepairDesk for repair shop POS plus inventory, and mHelpDesk for SMB field service plus invoicing. For broader market context, see the related SaaSRat blog guide.

Verified on 2026-06-27. Vendor information verified from the official RepairShopr website.