Pipefy

Pipefy

What is Pipefy?

Pipefy is a no-code business process automation platform with workflow builder, integrations, forms, approvals, and AI process management. Operations and business teams pick Pipefy when they want to automate departmental processes without engineering support.

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    Pipefy Features

    No-code workflow builder drag-and-drop

    Process templates HR procurement finance IT marketing

    Kanban and pipe views

    Forms and public portals

    Approvals and conditional logic multi-level

    Integrations 200+ apps Zapier

    View All 12 Features
    AI process management discovery automation suggestions bottleneck detection
    Reporting and analytics
    Mobile apps iOS Android
    REST API
    SSO SAML on Enterprise
    SOC 2 ISO 27001 GDPR HIPAA compliance

    Pipefy Pricing Plans

    Starter

    Free
    • Up to 5 users
    • Basic workflow builder
    • Limited automations
    • Community support
    • Verified at pipefy.com/pricing on 2026-07-02
    POPULAR

    Business

    $30 /Per User / Month
    • Billed annually
    • Unlimited pipes and processes
    • Standard integrations
    • Approval workflows
    • Priority support
    • Verified at pipefy.com/pricing on 2026-07-02

    Enterprise

    $50 /Per User / Month
    • Everything in Business
    • SSO SAML SCIM provisioning
    • Advanced integrations
    • AI process management
    • Dedicated Customer Success
    • Verified at pipefy.com/pricing on 2026-07-02

    Unlimited Enterprise

    Contact Sales
    • Unlimited automations
    • HIPAA available
    • Custom implementation
    • Multi-year MSA
    • 24/7 SLA support
    • Verified at pipefy.com on 2026-07-02

    Pipefy Resources

    Description

    Pipefy at a Glance

    Best fit forOperations teams, HR building onboarding workflows, procurement teams, finance teams, IT service management, mid-market business operations wanting no-code automation
    IndustriesTechnology and SaaS, financial services, professional services, manufacturing, healthcare, education, retail, government
    Core platformNo-code workflow builder, Kanban and pipe views, Forms and public request portals, Approvals and conditional logic, Integrations 200+ apps Zapier, AI process management, Reporting and analytics
    Pricing modelTiered per-user monthly Starter/Business/Enterprise/Unlimited; annual billing discount
    Mobile appsiOS and Android (Pipefy mobile)
    ComplianceSOC 2 Type II, ISO 27001, GDPR, HIPAA on Enterprise
    Named customersPublicly-shown customers include IBM Volvo Santander Toyota (shown on pipefy.com)
    Parent companyPipefy (privately held)
    HeadquartersCuritiba, Brazil (with US office)

    Pipefy Pros and Cons in 2026

    Where Pipefy Stands Out

    No-code workflow builder for business teams. Operations teams build automation without engineering support.

    Kanban plus pipe views for process work. Visual process management fits how business teams think about work.

    AI process management. AI-powered process discovery, automation suggestions, and bottleneck detection.

    Strong integrations ecosystem. 200+ native integrations plus Zapier for extended workflows.

    Where Pipefy Falls Short

    Feature depth below enterprise BPM. Camunda, Appian, and Pega have deeper enterprise workflow orchestration.

    Per-user pricing scales fast for large teams. Enterprise deployments hit budget conversations.

    Interface can feel busy with many features. Learning curve for teams new to process management.

    Brand recognition below tier-1 work management. Procurement teams often need vendor education.

    Who Should Use Pipefy?

    Pipefy is the right pick for operations teams, HR building onboarding workflows, procurement teams, finance teams, IT service management, and mid-market business operations. Best when no-code automation matters more than enterprise BPM depth.

    It is the wrong fit for enterprise BPM with complex orchestration (Camunda, Appian, Pega fit better), teams wanting general work management (Monday.com, ClickUp), and free basic workflow tools (Trello, Asana free). Those buyers should compare Monday.com, ClickUp, Asana, Kissflow, and Camunda.

    Pipefy Product Suite in 2026

    No-Code Workflow Builder

    Drag-and-drop workflow builder. Process templates for HR, procurement, finance, IT, and marketing use cases.

    Kanban and Pipe Views

    Kanban board view for visual work tracking. Pipe view for sequential process stages.

    Forms and Public Portals

    Custom forms for internal requests and external customer intake. Public portals for supplier or customer submission.

    Approvals and Conditional Logic

    Multi-level approvals with conditional routing. Business rules based on request attributes.

    Integrations 200+ Apps

    Native integrations with major CRM, HRIS, ERP, and communication tools. Zapier for extended workflows.

    AI Process Management

    AI-powered process discovery, automation suggestions, bottleneck detection, and process optimization recommendations.

    How Much Does Pipefy Cost in 2026?

    Starter free for up to 5 users with limited features. Business at $30 per user per month billed annually. Enterprise at $50 per user per month. Unlimited quote-based for large deployments. Industry-typical no-code workflow platforms run $20-100+ per user per month depending on features.

    What Drives the Cost

    • User count: Per-user pricing scales with team size.
    • Feature tier: AI process management, advanced integrations, and SSO on higher plans.
    • Custom workflows: Unlimited pipes and processes on higher tiers.
    • Annual billing: Annual saves versus monthly.

    How to Get a Useful Quote

    Self-serve trial at pipefy.com with Starter free tier. Business tier self-serve. Enterprise and Unlimited contact sales. Benchmark Pipefy against Monday.com, ClickUp, Asana, Kissflow, and Camunda before signing.

    Hidden Costs and Contract Gotchas to Watch For

    • Feature parity varies by tier. AI features and advanced integrations gated to higher plans.
    • User count limits per tier. Growing teams trigger tier upgrades.
    • SSO on Enterprise+. Single sign-on requires paid tier.
    • HIPAA on Enterprise. Healthcare compliance top-tier only.
    • Annual contract minimum for discount. Monthly costs more.

    Pipefy Alternatives Worth Comparing

    Monday.com wins on modern flexible work management with strong ecosystem. Different positioning than process-first.

    ClickUp wins on all-in-one work management with aggressive feature velocity. Different positioning.

    Asana wins on project management with strong workflow automation. Different scope.

    Kissflow wins on comparable no-code work management. Direct competitor.

    Camunda wins on enterprise BPM with developer-focused orchestration. Much heavier.

    Tallyfy wins on process-first with knowledge capture. Different positioning.

    What Real Buyers Report About Pipefy

    Reviewers on independent platforms (SoftwareAdvice, SelectHub) and operations communities (Reddit r/operations, business process forums) consistently call out three patterns. No-code workflow builder lets operations teams automate without engineering. Kanban plus pipe views fit how business teams think about process work. AI process management provides actionable optimization recommendations.

    The common critiques cluster around three points. Feature depth below enterprise BPM for complex orchestration. Per-user pricing scales fast for large teams. Interface can feel busy with many features. For operations, HR, procurement, finance, and IT teams wanting no-code automation, Pipefy consistently rates as a strong business process platform.

    Bottom Line: Is Pipefy Right for You?

    Pipefy is the right call for operations teams, HR building onboarding workflows, procurement teams, finance teams, IT service management, and mid-market business operations. No-code automation plus kanban plus AI process management is a durable moat.

    For modern flexible work management, Monday.com fits. For all-in-one work management with aggressive velocity, ClickUp is the alternative. For enterprise BPM with orchestration, Camunda is competitive.

    Verified on 2026-07-02 by the SaaSRat Editorial Team. Vendor facts cross-checked against pipefy.com (pricing, features, customers, security pages), independent review aggregators, operations community threads, and current 2025-2026 press cycles. About our methodology.

    Frequently Asked Questions

    What is Pipefy used for?
    Pipefy is used as a no-code business process automation platform with workflow builder, integrations, forms, approvals, and AI process management. Operations, HR, procurement, finance, and IT teams use it to automate departmental processes without engineering support.
    How much does Pipefy cost?
    Starter free for up to 5 users. Business is $30 per user per month billed annually. Enterprise is $50 per user per month with SSO and AI. Unlimited Enterprise is quote-based for large deployments with HIPAA.
    Is Pipefy free?
    Yes, Starter plan for up to 5 users with basic workflow builder and limited automations. Paid tiers start at Business ($30 per user per month) for unlimited pipes and processes plus standard integrations.
    Is Pipefy better than Monday.com?
    Pipefy wins on process-first workflow with kanban plus pipe views and AI process management. Monday.com wins on modern flexible work management with broader ecosystem. The right choice depends on whether process-first automation or flexible work management matters more.
    Does Pipefy have AI features?
    Yes, on Enterprise tier. AI process management provides process discovery, automation suggestions, bottleneck detection, and process optimization recommendations. Reduces manual analysis for operations teams.
    Does Pipefy integrate with Salesforce?
    Yes. 200+ native integrations include Salesforce, HubSpot, Slack, Microsoft 365, Google Workspace, and other major business tools. Zapier for extended integration workflows.
    Is Pipefy HIPAA compliant?
    Yes, on Unlimited Enterprise contracts with signed BAA. SOC 2 Type II, ISO 27001, GDPR, and HIPAA all attested or available. Healthcare organizations use specific compliance configurations.
    Can Pipefy handle approvals?
    Yes. Multi-level approvals with conditional routing based on request attributes. Business rules automate approval decisions. Fits HR, procurement, finance, and IT approval workflows.
    Does Pipefy have templates?
    Yes. Process templates for HR onboarding, procurement, finance, IT service management, marketing campaigns, and other common departmental workflows. Templates accelerate deployment.
    What support does Pipefy offer?
    Starter includes community support. Business adds priority support. Enterprise customers receive a dedicated Customer Success Manager, implementation specialists, and 24/7 SLA support across enterprise process automation rollouts.
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