FieldOne
by Microsoft Corporation
What is FieldOne?
FieldOne is a field service management solution integrated with Microsoft Dynamics CRM. It manages service scheduling, work orders, technician dispatch, and resource optimisation within the Microsoft Dynamics ecosystem for field service organisations.
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FieldOne Features
Work order management
Scheduling and dispatch
Mobile access
Customer management
Inventory management
Contract management
View All 28 Features
Billing and invoicing
Service history tracking
Gps tracking
Route optimization
Time tracking
Reporting and analytics
Integration with crm
Resource management
Signature capture
Parts management
Knowledge base
Alerts and notifications
Customer portal
Warranty management
Inventory control
Customer database
Billing & invoicing
Scheduling
Dispatch management
Routing
Quotes / estimates
Technician management
FieldOne Resources
FieldOne Screenshots
Frequently Asked Questions
Is there a free plan or free trial for FieldOne?
FieldOne may offer a free plan or trial for new users. You can sign up to explore available options.
How much does FieldOne cost?
FieldOne offers flexible pricing plans depending on your business needs. Check their official website for the most current pricing details.
What does FieldOne integrate with?
FieldOne integrates seamlessly with Microsoft Dynamics 365, QuickBooks, Salesforce, Zapier, Xero, Google Workspace, and Slack, making it easy to connect with your existing tools for smoother operations.
Who is FieldOne best for?
FieldOne is ideal for small to medium-sized businesses in field service industries like HVAC, plumbing, electrical, and maintenance services. It's particularly suited for field service managers, dispatchers, and technicians who need robust scheduling, dispatching, and work order management integrated with Dynamics.
What are the best alternatives to FieldOne?
Top alternatives include ServiceTitan for enterprise-level features and marketing tools, Jobber for simple scheduling and invoicing in smaller teams, Housecall Pro for quick setup and customer booking, and FieldEdge for strong inventory and routing capabilities.
Is FieldOne GDPR / SOC 2 compliant?
For specific compliance certifications, it's recommended to contact FieldOne directly or check their security documentation.
Does FieldOne have a mobile app?
FieldOne may offer mobile access through a responsive web app or dedicated mobile applications. Check their website for the latest mobile options.
What do real users say about FieldOne?
Users appreciate FieldOne's tight integration with Dynamics, efficient scheduling, and work order management that streamline field operations. Many praise the billing and inventory features for reducing errors, though some note a learning curve for new teams and occasional requests for more advanced reporting.
How does FieldOne compare to its top competitor?
Compared to ServiceTitan, FieldOne stands out for its deep Microsoft Dynamics integration and affordability for small to mid-sized teams, while ServiceTitan offers more advanced marketing automation and CRM features geared toward larger enterprises with higher budgets.
Does FieldOne offer customer support?
FieldOne provides customer support through email, phone, live chat, and a comprehensive knowledge base, ensuring help is available for setup, troubleshooting, and best practices.
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