Clickatell
by Clickatell
What is Clickatell?
Clickatell is an enterprise bulk SMS and chat commerce platform for global businesses. It delivers SMS in 220-plus countries with carrier-grade reliability, supports transactional and promotional messaging, provides omnichannel chat flows, and offers enterprise API connectivity.
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Clickatell Features
Global reach
Two way messaging
Message personalization
Delivery reports
Api integration
High throughput
View All 25 Features
Scalability
Secure messaging
Campaign management
Scheduling
Contact management
Shortcodes
Long numbers
Unicode support
Multi channel messaging
Analytics and reporting
Compliance
24/7 support
Message templates
Opt out management
Customer support
Mms
Import address book
Instant message delivery
Manage sender id
Clickatell Pricing Plans
Standard
$1,300
/Per Month
- Two-Way messaging with short codes and long numbers
- Single account interface for multiple business users
- Cloud-hosted, user-friendly web-based interface
- Global message sending via SMS API
- Easy integration into existing systems
- Reporting
- Unlimited testing and assistance
- Role-based access control
Clickatell Resources
Clickatell Screenshots
Frequently Asked Questions
Is there a free plan or free trial for Clickatell?
Clickatell does not offer a free plan. A free trial might be available for new users to test the platform.
How much does Clickatell cost?
Clickatell offers a Standard plan at USD 1300 per month. Paid plans start at USD 1300, with pricing tailored for enterprise needs.
What does Clickatell integrate with?
Clickatell integrates with popular tools like Slack, Salesforce, Zapier, HubSpot, Microsoft Dynamics, Shopify, and Google Workspace, making it easy to connect with your existing workflow.
Who is Clickatell best for?
Clickatell is ideal for large enterprises and mid-sized businesses in industries like retail, finance, healthcare, and telecom that need reliable bulk SMS for customer engagement across 220-plus countries. It's particularly suited for marketing teams, customer support departments, and operations managers handling high-volume messaging.
What are the best alternatives to Clickatell?
Top alternatives include Twilio, which excels in developer-friendly APIs and scalability, MessageBird for omnichannel messaging, Vonage for robust global reach, Plivo for cost-effective SMS, and Sinch for advanced engagement tools.
Is Clickatell GDPR / SOC 2 compliant?
For specific compliance certifications, it's recommended to contact Clickatell directly or check their security documentation.
Does Clickatell have a mobile app?
Clickatell may offer mobile access through a responsive web app or dedicated mobile applications for on-the-go management.
What do real users say about Clickatell?
Users praise Clickatell for its reliable delivery in 220-plus countries, easy contact management, and features like MMS and sender ID control. Common feedback highlights strong global coverage and instant messaging, though some note the enterprise pricing can be high for smaller teams and support response times vary.
How does Clickatell compare to its top competitor?
Compared to Twilio, Clickatell stands out for enterprise-grade bulk SMS with built-in features like contact management and shortcodes, focusing on simplicity for non-developers. Twilio offers more flexible APIs for custom builds but requires more technical setup, while Clickatell provides broader out-of-the-box global coverage.
Does Clickatell offer customer support?
Yes, Clickatell provides customer support via email, phone, live chat, and a comprehensive knowledge base to assist with setup, troubleshooting, and best practices.
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