Bigin by Zoho CRM

VERIFIED

by Zoho Corporation Pvt. Ltd. • Founded 1996

CRM

What is Bigin by Zoho CRM?

Bigin by Zoho CRM is a pipeline-centric CRM for very small businesses. It provides simple contact and deal management, built-in telephony, email, and workflow automation in a lightweight platform that scales into the full Zoho CRM as needs grow.

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Bigin by Zoho CRM Features

Pipeline management

Contact management

Task management

Email integration

Workflow automation

Customizable dashboards

View All 70 Features

Mobile app

Web forms

Notes and attachments

Call logging

Sales reporting

Deal management

Calendar integration

Custom fields

Role based security

Third party integrations

Real time notifications

Data import and export

Activity tracking

Custom views

Contact manager

Crm

Customer management

Email marketing / sms marketing

Email templates

Help desk

Lead generation

Marketing automation

Mass email

On demand (saas)

Social crm

Sales tracking

Lead management

Sales force automation

Data security

Call management

Field sales management

Workflow management

Collaboration

Dashboard

Call center management

Ivr / voice recognition

Lead nurturing

Analytics

Blended call center

Inbound call center

Outbound call center

Third party integration

Customizable dashboard

Contact database

Sales management

Client management

Product catalog

Customization

Business process automation

Sales pipeline tracking

Multi channel communication

Sales dashboards & reports

Omnichannel communication

Mobile access

Sales pipeline management

Reporting/analytics

Compliance tracking

Financial reporting

Account management

Contact import/export

Calendar sync

Lead notifications

Kpis

Visual analytics

Bigin by Zoho CRM Pricing Plans

Free

Single User
500 Records
Single Pipeline
3 Workflows
1 Web Form
Built-in Telephony
Zoho Desk Integration
Mobile Apps for iOS & Android

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POPULAR

Express

$7 /Per Month

Everything in FREE EDITION+
50,000 Records
Multiple Pipelines
25 Workflows
5 Web Forms
IMAP based Email
Custom Dashboards
Zoho CRM, G Suite, Microsoft 365 (Formerly Office 365), and Twitter Integration

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Premier

$12 /Per Month

Everything in EXPRESS Edition +
Team Pipelines (5)
100,000 Records
Advanced workflows (30)
Stage Transition Rules
Sell globally with multiple currencies
Additional field type: Lookup, user fields
25 custom fields per module
Cleanup Duplicates
Target Meter - Dashboards
Increased feature limits

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View full pricing on Bigin by Zoho CRM website →

Bigin by Zoho CRM Resources

Frequently Asked Questions

Is there a free plan or free trial for Bigin by Zoho CRM?

Yes, Bigin by Zoho CRM offers a free plan that you can use indefinitely, along with free trials for its paid plans to help you get started.

How much does Bigin by Zoho CRM cost?

Bigin by Zoho CRM provides a Free plan at no cost, the Express plan at USD 7 per month, and the Premier plan at USD 12 per month. Pricing is per user and billed annually for the best rates.

What does Bigin by Zoho CRM integrate with?

Bigin by Zoho CRM integrates seamlessly with Zoho Mail, Zoho Books, Google Workspace, Zapier, Slack, WhatsApp, Gmail, and Mailchimp, making it easy to connect your sales pipeline with your favorite tools.

Who is Bigin by Zoho CRM best for?

Bigin by Zoho CRM is ideal for very small businesses, freelancers, solopreneurs, and tiny sales teams who need a simple pipeline CRM without overwhelming features. It's perfect for industries like consulting, real estate, and small service providers focusing on contact and deal management.

What are the best alternatives to Bigin by Zoho CRM?

Great alternatives include Pipedrive for more visual sales pipelines, HubSpot CRM for free inbound marketing tools, Freshsales for AI-powered lead scoring, and Close for high-velocity sales teams. Each offers unique strengths depending on your growth stage.

Is Bigin by Zoho CRM GDPR / SOC 2 compliant?

For specific compliance certifications, it's recommended to contact Bigin by Zoho CRM directly or check their security documentation.

Does Bigin by Zoho CRM have a mobile app?

Yes, Bigin by Zoho CRM has a mobile app available for both iOS and Android devices, allowing you to manage your pipeline on the go.

What do real users say about Bigin by Zoho CRM?

Users love Bigin by Zoho CRM for its simplicity, affordability, and quick setup, especially praising the intuitive pipeline view and contact management. Some mention it lacks advanced reporting in the free plan, but overall sentiment is positive for small teams starting out.

How does Bigin by Zoho CRM compare to its top competitor?

Compared to Pipedrive, Bigin by Zoho CRM is more affordable and simpler for very small businesses, with strong Zoho ecosystem integration, while Pipedrive offers more robust sales automation and customization at a higher price point.

Does Bigin by Zoho CRM offer customer support?

Yes, Bigin by Zoho CRM provides customer support through email, live chat during business hours, a comprehensive knowledge base, community forums, and phone support for higher-tier plans.