ARRIS
by ARRIS Group
What is ARRIS?
ARRIS is a field service and asset management platform for industrial and equipment service businesses. It manages work orders, technician dispatch, equipment history, spare parts inventory, and contract billing for service-intensive industrial operations.
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ARRIS Features
Work order management
Scheduling and dispatch
Mobile access
Inventory management
Customer management
Billing and invoicing
View All 20 Features
Gps tracking
Time tracking
Service history tracking
Reporting and analytics
Contract management
Technician management
Job costing
Route optimization
Signature capture
Notifications and alerts
Customizable workflows
Integration capabilities
Document management
Customer portal
Frequently Asked Questions
Is there a free plan or free trial for ARRIS?
ARRIS may offer a free plan or trial for new users. You can sign up to explore available options.
How much does ARRIS cost?
ARRIS offers flexible pricing plans tailored to different business needs. Visit their official website for the most current pricing information.
What does ARRIS integrate with?
ARRIS integrates with popular tools like QuickBooks, Salesforce, Zapier, Google Workspace, Microsoft Outlook, Slack, and Xero, making it easy to connect with your existing workflow.
Who is ARRIS best for?
ARRIS is ideal for small to medium-sized businesses in industries like manufacturing, utilities, telecom, and maintenance services. It's particularly useful for field service managers, technicians, and operations teams who need efficient scheduling and asset tracking.
What are the best alternatives to ARRIS?
Top alternatives include ServiceTitan for comprehensive home service management, Jobber for simpler scheduling and invoicing, Housecall Pro for quick job dispatching, and FieldEdge for HVAC-specific field operations.
Is ARRIS GDPR / SOC 2 compliant?
For specific compliance certifications, it's recommended to contact ARRIS directly or check their security documentation.
Does ARRIS have a mobile app?
Yes, ARRIS has a mobile app available for both iOS and Android devices, allowing field teams to access schedules, update jobs, and manage assets on the go.
What do real users say about ARRIS?
Users praise ARRIS for its intuitive mobile app, reliable scheduling, and strong asset management features that streamline field operations. Some mention a learning curve for advanced features and occasional needs for more customization.
How does ARRIS compare to its top competitor?
Compared to ServiceTitan, ARRIS excels in asset management for industrial sectors, while ServiceTitan focuses more on residential services with robust marketing tools. ARRIS is often more affordable for smaller teams but may lack some of ServiceTitan's advanced reporting.
Does ARRIS offer customer support?
Yes, ARRIS provides customer support through email, live chat, phone during business hours, and a comprehensive knowledge base with tutorials and guides.
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