MyLiveChat
by My LiveChat
What is MyLiveChat?
MyLiveChat is an affordable live chat solution for websites and online businesses. It provides real-time chat with visitors, canned responses, offline messaging, chat history, and agent management in a lightweight platform designed for quick deployment.
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MyLiveChat Features
Real time visitor monitoring
Proactive chat invitations
Customizable chat widget
Canned responses
File transfer
Chat transcripts
View All 35 Features
Visitor tracking
Multi language support
Mobile app
Third party integrations
Chat routing
Offline messaging
Chat history
Agent performance reports
Visitor information
Ssl encryption
Custom branding
Pre chat survey
Post chat survey
Typing indicator
Call me option
Customizable branding
Knowledge database
Offline form
Proactive invitations
Shortcut messages
Transfers / routing
Visitor targeting
Real time monitoring
File sharing
Automatic greetings
Website visitor tracking
Screen sharing
Geo targeting
Proactive chat
MyLiveChat Resources
MyLiveChat Screenshots
Frequently Asked Questions
Is there a free plan or free trial for MyLiveChat?
MyLiveChat does not offer a permanent free plan, but it provides a 14-day free trial to test all features.
How much does MyLiveChat cost?
The Standard plan costs USD 15 per month when billed annually, the Pro plan costs USD 29 per month when billed annually, and the Premium plan costs USD 49 per month when billed annually. Monthly billing is also available at a higher rate.
What does MyLiveChat integrate with?
MyLiveChat integrates with Slack, Zapier, Facebook Messenger, WhatsApp, WordPress, Shopify, Mailchimp, and Telegram for enhanced workflows and notifications.
Who is MyLiveChat best for?
MyLiveChat is best for small to medium-sized businesses, e-commerce stores, startups, and customer support teams looking for an affordable, lightweight live chat solution without complex setups.
What are the best alternatives to MyLiveChat?
Top alternatives include Tidio, which offers a generous free plan and mobile messaging, LiveChat for advanced reporting and ticketing, Intercom for enterprise-scale personalization, JivoChat for multichannel support, and Smartsupp for video chat capabilities.
Is MyLiveChat GDPR / SOC 2 compliant?
Compliance information not publicly confirmed.
Does MyLiveChat have a mobile app?
Yes, MyLiveChat has a mobile app available for iOS and Android, allowing agents to manage chats on the go.
What do real users say about MyLiveChat?
Users appreciate its affordability, ease of setup, and lightweight performance, often highlighting proactive chat and visitor tracking as strengths. Some note it lacks advanced analytics compared to pricier options, but overall sentiment is positive for budget-conscious teams.
How does MyLiveChat compare to its top competitor?
Compared to LiveChat, MyLiveChat is more affordable and lightweight, ideal for simpler needs, while LiveChat offers richer analytics, better customization, and higher pricing suited for larger teams.
Does MyLiveChat offer customer support?
Yes, MyLiveChat provides customer support via email, live chat during business hours, a comprehensive knowledge base, and video tutorials to help users get started and resolve issues.
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