Moxie

Moxie

What is Moxie?

Moxie is an enterprise live chat and digital engagement platform for financial services, insurance, and e-commerce businesses. It offers proactive chat targeting, secure messaging, co-browsing, and behavioral analytics for high-value customer engagement.

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Moxie Features

Real time chat

Co browsing

Chat routing

Chat transcripts

Canned responses

File sharing

View All 20 Features
Chat analytics
Customizable chat widgets
Mobile chat support
Multi language support
Chat queuing
Visitor tracking
Proactive chat invitations
Agent performance reports
Crm integration
Chatbot integration
Offline messaging
Chat history
Third party integrations
Security and compliance

Frequently Asked Questions

Is there a free plan or free trial for Moxie?
Moxie does not offer a free plan or free trial based on available information. Enterprise-focused pricing requires contacting sales for demos or custom arrangements.
How much does Moxie cost?
Pricing details for Moxie are not publicly available. It offers custom enterprise plans tailored to financial services needs, so reach out to their sales team for specific quotes.
What does Moxie integrate with?
Moxie integrates with tools like Salesforce, Slack, Microsoft Teams, HubSpot, Zapier, Google Workspace, Okta, and Zendesk to support secure workflows in financial environments.
Who is Moxie best for?
Moxie is best for financial services companies such as banks, fintechs, and investment firms. It suits enterprise and mid-sized businesses, especially customer support teams, sales roles, and compliance officers needing secure live chat.
What are the best alternatives to Moxie?
Strong alternatives include Intercom for marketing-driven chats, Zendesk for full ticketing systems, LiveChat for straightforward real-time support, Drift for conversational AI, and Help Scout for shared inbox management.
Is Moxie GDPR / SOC 2 compliant?
Compliance information not publicly confirmed.
Does Moxie have a mobile app?
Mobile app availability for Moxie is unknown. No dedicated apps appear in major app stores like Google Play or Apple App Store.
What do real users say about Moxie?
Real users commend Moxie for its top-tier security and reliability in financial chats. They appreciate the compliance features and uptime, but some mention the user interface feels dated compared to consumer apps.
How does Moxie compare to its top competitor?
Compared to Intercom, Moxie excels in financial-grade security and regulatory compliance, while Intercom provides more versatile marketing automation and bots for general SaaS teams.
Does Moxie offer customer support?
Yes, Moxie offers customer support through email, phone, and dedicated account managers. Enterprise users get priority access, with live chat available during business hours.
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